Association of Flight Attendants
Employee Assistance Program

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  AFA Employee Assistance Program
 Employee Assistance


From time to time, everyone experiences personal or work-related problems. Sometimes, these problems can overwhelm our normal coping strategies. Support from a trained peer or a referral to a mental health professional may prove helpful.

The AFA EAP helps members, their families and partners deal with concerns on and off the job that affect them. The AFA EAP is strongly committed to the health, safety and well-being of all of its members.

Mission

The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential resource available to the members, their families and their partners to assist with personal, as well a work-related concerns. AFA EAP provides three distinct but interrelated services, including:

1) Assessment, support and resource referral

2) Advancement of professional standards through conflict resolution

3) Response to critical and traumatic incidents. AFA’s objective in providing these services is to enhance the health, safety and well-being of its union family with the highest quality of peer support available within the EAP industry.

 

  Confidentiality
 Confidentiality is the Cornerstone of the AFA EAP
Confidentiality provides an assurance to those who seek help that all identifying information will be safeguarded. Without this promise, many members needing assistance would not come forward.

Exception to Confidentiality

Duty to Warn – When a client’s behavior presents an immediate and imminent danger to self or others, an EAP rep may need to breach confidentiality to ensure safety, as stipulated by law.

With Release – An EAP rep may release information per a member’s request if there is proper written authorization.
 


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