Compliments of:
ASSOCIATION OF FLIGHT ATTENDANTS, AFL-CIO
EMPLOYEE ASSISTANCE PROGRAM
|
THE TRAUMA RESPONSE |
An incident occurs: it is sudden, random,
violent, senseless. It affects not only
the victim, but co-workers as well. The
incident can shatter your sense of safety and well-being and temporarily
destroy your ability to function
normally.
This reaction is called the “trauma
response.” Although individuals will
react with different intensities and recover at varying rates, most people will
go through some form of the trauma response, which may be an alternation between
two states:
•
Numbness.
Characterizied by withdrawal from others, depression or emotional
flatness (not feeling much of anything), the feeling of being “lost in a
fog.” These signs may be accompanied by
problems with concentration on and off the job.
•
Hyperarousal.
Characterized by irritability, flashbacks to the incident, nervousness,
extreme emotions, nightmares, and being easily startled.
It is not uncommon to go back and forth
between the two states. You may feel
numb for a while, then move into hyperarousal, and back again. Some people may ultimately stay in one of
the two states. It is also quite common
for the traumatic event to rekindle feelings and memories of past events when
you felt helpless, shocked, or suffered the loss of someone close to you.
Building walls around the pain
When crisis strikes, the normal human
tendency is to try to stop the pain. It
is normal to build a “wall” around the incident in an attempt to keep it
separate from the rest of your life.
The problem with building walls around
the pain is that it usually does not work.
A critical incident causes a traumatic reaction, and refusing to think
about it or discuss it won’t undo the incident.
Even if the pain can be denied for a
while, it will push through later — often in the form of increased illness or
turnover, decreased productivity or morale, and a breakdown in the normal
communication between you and the people you care about.
Getting over the trauma response
The
trauma response is a temporary reaction to a serious incident. The most important thing to remember is to
avoid walling off the pain. If you are
offered a debriefing and/or counseling, take advantage of this opportunity to
talk about how the incident affected you.
If you choose not to seek counseling, talk about the event with people
close to you. Understanding the trauma
response, and then making a conscious effort to work through it, will
ultimately help you overcome the pain.
|
COMMON RESPONSES TO TRAUMATIC EVENTS |
Although trauma affects people differently,
there are some common reactions that you may experience. These signs and symptoms may begin
immediately, or you may feel fine for a couple of days or even weeks, then suddenly
be hit with a reaction. The important
thing to remember is that these reactions are quite normal; although you
may feel some distress, you are probably experiencing a normal reaction to an
abnormal situation.
Some common responses to traumatic events are
listed below.
PHYSICAL REACTIONS:
•
Insomnia/nightmares
•
Fatigue
•
Hyperactivity
or “nervous energy”
•
Appetite
changes
•
Pain
in the neck or back
•
Headaches
•
Heart
palpitations or pain in the chest
•
Dizzy
spells
EMOTIONAL REACTIONS:
•
Flashbacks
or “reliving” the event
•
Excessive
jumpiness or tendency to be startled
•
Irritability
•
Anger
•
Feelings
of anxiety or helplessness
•
Inability
to concentrate
•
Lapses
of memory
Usually, the signs and symptoms of trauma will
lessen with time. If you are concerned
about your reaction, note the specific symptoms that worry you.
For each symptom, note the:
Duration. Normally, trauma reactions will grow less
intense and disappear within a few weeks.
Intensity. If the reaction interferes with your ability
to carry on your life normally, you may wish to seek help.
If you are concerned that your trauma response
is too intense, or is lasting too long, please seek counseling. Your AFA EAP, community mental health
center, physician or priest, minister, or rabbi may be able to refer you to a
qualified counselor.
Whether you choose to seek counseling or not,
the following tips can help you keep your life in order while you experience
the trauma response:
•
Maintain
as normal a schedule as possible, but don’t overdo it. Cut out unnecessary “busyness” and don’t take on new projects.
•
Acknowledge
that you’ll be operating below your normal level for a while.
•
Structure
your time
even more carefully than usual. It’s
normal to forget things when you’re under stress. Keep lists and double-check any important work
•
Maintain
control where you can. Make small decisions even if you feel that
it’s unimportant or you don’t care. It
is important to maintain control in some areas of your life.
•
Spend
time with others
even though it may be difficult at first.
It is easy to withdraw when you’re hurt, but now you need the company of
others.
•
Give
yourself time. You may feel better for a while, then have a
“relapse.” This is normal. Allow plenty of time to adjust to the new
realities.
|
CARING FOR YOURSELF PHYSICALLY |
In a crisis, do you forget to eat? Do you have to be reminded to get some
sleep? Do you revert to old habits like
smoking, or find that nagging physical ailments flare up? If so, you are not alone — all of these are
common reactions.
At a time like this, eating a balanced
meal or getting your three-times-a-week workout may be the last thing on your
mind. But that is precisely why it is
important to take care of yourself physically.
Emotional upheaval can make you especially vulnerable to physical
illness, so good health habits are especially crucial now.
This is not the time to make big
changes in your lifestyle such as quitting smoking or starting a diet. Instead, think in terms of maintenance. Reinforce the good habits you have and try
to minimize the bad ones. Pay special
attention to the areas outlined below.
•
Stress is completely normal at a time like this. Acknowledge that you’re going to feel a loss
of unpleasant emotions--sad, angry, out of control, impatient, etc. Learn a couple of relaxation techniques and
use them frequently. Try to cut down on
responsibilities in other areas of your life until you’ve had some time to
recover from the crisis.
•
Sleep is always important — but especially so now,
when you are probably not getting enough of it. Nightmares are a common reaction after a crisis, and this can
disrupt your sleep. Make sure you allow
enough time each night for a full night’s sleep. If you have serious difficult sleeping and the difficulty lasts
for more than a week or so, consult a physician.
•
Exercise can help clear the cobwebs. Gentle exercises like brisk walking are not
only good for the body but they can have a calming affect on your mind as
well. If you are already a regular
exerciser, resist the temptation to use exercise as a way to literally “run
away” from your feelings. A relaxed
exercise session can help combat stress but an intense, all-out workout every
day can some-times be another way to avoid facing a painful reality. Also over exercising can easily lead to
injury, a problem you don’t need right now.
•
Smoking is always a health risk. Unfortunately many ex-smokers become current
smokers during a crisis. The act of
smoking is often a way to repress feelings and put distance between yourself
and a problem. A stressful time like
this is probably not the best time to try to quit — but try to avoid using
cigarettes as a crutch.
•
Alcohol and other drugs may be tempting — but they cause far
more problems than they solve. People
under extreme stress may tend to “self medicate” with alcohol, tranquilizers,
coffee and other drugs, both legal and illegal. When you’re in pain, it’s hard to tell how much is too much, so
perhaps the best idea is to try to avoid mood-altering substances as much as
possible. Instead of a drink, try
taking a walk. Instead of pills, try
talking to a friend or your spouse.