MANAGING STRESS AND COPING EFFECTIVELY

 

 

You or someone you love has been involved in a traumatic event (critical incident) and may be experiencing post traumatic stress responses.  When something happens on an aircraft in the line of duty, everyone experiences strong reactions.  You may think “that could have been me.”  You may also think about dying — but more often you wonder how well you would have performed your job as a safety professional on board.  You may even question your choice of careers.  These doubts and concerns may be echoed by family members and friends.

 

These reactions are normal.

 

Important Reminders:

 

Ö                    There are physical, cognitive, emotional and behavioral signs which can occur at the scene, within hours, days, or even months.  Normally, the signs will subside and disappear in time.

 

Ö                    All phases of life overlap and influence one another — personal, professional, family, etc.  The impact of a critical incident can be intensified or influenced by personal, family, and whatever else is going on in your life.

 

Ö                    Develop your support systems.  Talk with friends and family about what you are going through (remember your AFA EAP reps are always available).  Children — depending on their ages — will have varying reactions to the trauma.  Reassure them by talking with them about what happened if they are of reasoning age.  Don’t keep them “in the dark.”  The truth is always more helpful.

 

Ö                    Don’t make big life changes!  Keep your daily routine as normal as possible.  You will probably be feeling vulnerable after an incident, but try to resist pulling back from your regular activities.  Routine helps to re-establish and restore a sense of control and balance.

 

Ö                    Eat healthy foods.  Don’t be tempted to numb pain with alcohol or other drugs.

 

Ö                    Get fresh air and regular exercise, which helps to keep the body tuned and balanced.  It is also an excellent way to release built-up tension.

 

Ö                    Get adequate rest.  Make sure you get enough sleep and schedule time to relax.

 

 

 

 

 

 

 

                                  HOW TO HELP CHILDREN AFTER A DISASTER

 

 

·                      Following an aircraft incident or disaster, children of flight attendants may fear the loss of parents.  Physical closeness is needed to rebuild and reaffirm attachments and relationships.  Extra time should be spent with children to let them know someone will take care of them.

 

·                      Invite children to talk about the incident and to ask questions.  It’s important to encourage  them to express their feelings (e.g., through painting, drawing, or playing with toys), to help them understand their strong and troubling reactions.  Help children understand that a wide range of emotions is normal and there are no bad emotions.

 

·                      Don’t be afraid to admit that you can’t answer all their questions, and answer questions at a level the child can understand.  Provide on-going opportunities for children to talk, as they will probably have more questions as time goes on.

 

·                      Monitor children’s television watching by limiting their exposure to graphic or troubling scenes.

 

·                      Help children identify good things; heroic actions, the closeness of family and friends, and assistance offered by people throughout the country and the world.

 

·                      Reaffirm the future and talk in “hopeful” terms about future events.  This helps children rebuild trust and faith in their own future and the world.  Often parental despair interferes with a child’s ability to recover.

 

·                      Use this opportunity to establish a family emergency plan.  Feeling that there is something you can do can be very comforting to both children and adults.

 

·                      When appropriate, issues of death should be addressed concretely.  Death is permanent and sad, so the grieving process should be acknowledged and shared.

 

 

As a parent and flight attendant, it is normal to have fears of leaving your child(ren) alone after an incident or disaster.  Should these feelings persist, asking for help for yourself and other family members is encouraged.


 

 

 

 

 

 

 

 SUGGESTED POST CRITICAL INCIDENT “DO’S AND DON’TS”

 

 

Depending on the critical incident and post-trauma consequences, these are examples of coping skills which may assist recovery.

 

 

DON’T                                                                       DO

 

Drink alcohol excessively                                        Expect the incident to bother you

 

 

Use legal or illegal substances to numb                  Maintain a good diet and exercise

post-trauma consequences

 

 

Withdraw from family, friends and co-                   Take time for leisure activities

workers

 

 

Automatically stay away from work                        Remind yourself that post-trauma

consequences are normal

 

 

Use off-duty time for training immediately           Learn as much as possible about Critical

after the incident                                                       Incident Stress

 

 

Look for easy answers to explain the                      Spend time with family, friends and co-

reasons for the incident                                            workers

 

 

Think you are “crazy”                                                Get extra help, if necessary

 

Have unrealistic expectations for recovery